Career Profile: Medical Office Manager

Nurse Anesthesiologist

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Also Called: Medical Services Manager, Medical Office Manager, Medical Office Administrator, Health Services Manager

Job Description:

Healthcare is a business and, like every other business, it requires excellent administrative professionals to make sure everything runs smoothly. Medical office managers are all health care professionals who plan, direct, coordinate and supervise the delivery of healthcare. This includes both specialists and generalists. Specialists are managers in charge of specific clinical departments or services; generalists manage (or help to manage, depending on the size of the facility) an entire system. Administrative managers will work closely with physicians’ in group medical practices. Responsibilities in terms of business affairs and policy decisions also vary depending on the size of the facility. In smaller medical groups, an office manager may handle business affairs and leave policy decisions to the physicians; while in larger groups, a full-time administrator is usually employed to help craft business strategies and coordinate daily business practices.

Work Environment:

Medical Office Managers generally work long hours. Places such as hospitals and nursing care facilities operate round the clock. As such, these managers may be called on at all hours of the day (and night) to help deal with any problems that may arise. Many administrative managers will have their own offices, although in some cases they may share office space with other managers or administrative assistants.

Education and Training Requirements:

The standard credential for a Medical Office Manager is a master's degree in health services administration, long-term care administration, health sciences, public health, public administration, or business administration. For some smaller facilities, a bachelor's degree is adequate for some entry-level positions. Physicians' offices may substitute on-the-job experience for formal education. Programs in health administration last for two or three years, and are offered by colleges, universities, and schools of public health, allied health, public administration, business administration, and medicine, generally speaking. Competition for these programs is fairly competitive, and prospective candidates for advanced degrees need above-average grades to gain admission; though undergraduate work in business or health administration is not required (many programs admit students with a liberal arts or health practice degree.) Candidates with work experience in healthcare may also find themselves at an advantage when applying.

Salary Range:

The salary of a Medical Office Manager Varies depending on the facility -

  • General Medical and Surgical Hospitals: ~$65,000
  • Home Healthcare Services: ~$56,650
  • Outpatient Care Centers: ~$56,600
  • Physicians' Offices: ~$55,600
  • Nursing Care Facilities: $ 55,320

Of course, medical assistants who have satisfied higher degrees receive more lucrative salaries than those who have minimal or no training at all. Average annual earnings of a medical assistant is expected to fall anywhere from $26, 129 - $30,980. Top earners, on the other hand, can earn more than $33,335 annually.

Job Outlook:

Good. As the health services industry continues to grow, expand, and diversify in the coming decade, medical office managers can expect better than average growth in their occupation. The fastest growth will be in home healthcare agencies and practitioners' offices, as many services previously provided in hospitals will shift to these sectors. As hospitals become larger and more complex, managers with experience in these facilities will continue to enjoy the best job opportunities.

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