Career Profile: Medical Receptionist

Nurse Anesthesiologist

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Job Description:

A medical receptionist is usually the one who welcomes the patients as they enter the healthcare facility or the physician's clinic. They are tasked to perform a number of administrative duties and routine tasks, which commonly involve the following:



  • Greet, entertain, and welcome patients
  • Answer phone calls, and schedule patient appointments
  • Gather personal, medical, and insurance information from the patients
  • Verify insurance claims
  • File, copy, and scan medical documents
  • Safe-keeping of patients' records

Most employers prefer medical receptionist applicants with the following qualities:

  • superb communication and interpersonal skills
  • above average computer skills
  • knowledge on basic medical terminology
  • good verbal and written skills
  • efficient data-entry skills
  • ability to multi-task
  • determined, hard-working, punctual, and reliable
  • must have good phone etiquette
  • with positive and professional attitude
Work Environment:

Work settings of medical receptionist professionals vary greatly. Some work in low-stress office environments, while others are employed in a hectic and fast-paced health care facility. But most medical receptionist professionals enjoy a well-lighted, clean, air-conditioned, and comfortable work setting. Medical receptionist professionals work in set hours, usually 40 hours a week, with minimal overtime requirement.

Education and Training Requirements:

Medical receptionist aspirants can acquire proper training from medical receptionist schools, community colleges, or technical schools. Coursework of medical receptionist aspirants normally include the following subject matters:

  • Medical office procedures and terminology
  • Data entry and machine transcription
  • Medical setting customer service
  • Medical office administration and human relations
  • Health Insurance and billing
  • Medical reception and record management
  • Business communication

Medical reception aspirants who are enrolled in certificate programs will gain the necessary skills and knowledge required for entry level positions. Meanwhile, medical receptionist professionals who have pursued higher degrees will have better chances of finding more lucrative job offers.

Salary Range:

The income range of medical receptionist professionals is greatly influenced by their years of experience. Here is a breakdown of the hourly rate of medical receptionist professionals based on work experience:

  • Entry-level Medical Receptionist Professionals - $8.52 - $12.33/hour
  • Experienced Medical Receptionist Professionals - $10.88 - $15.99/hour
Job Outlook:

Employment rate of medical receptionist professionals is expected to grow faster than the average. The increase on the demand for medical receptionist professionals spawned from the growing number of physician offices as well as other healthcare facilities.

If you want to pursue a rewarding career as medical receptionist, start your training today by browsing through our comprehensive list of medical receptionist schools!

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Quick Fact
In 2018, workers with a bachelor's degree or higher had almost twice as much
median earnings per week than workers with only a high school diploma.*
*Bureau of Labor Statistics